All orders on this website will be sent using the J&T courier.
If items are lost in transit; or if items are received incomplete/damaged in transit, please contact us within a maximum of 3 days from receipt of goods. Buyer Mandatory to send an unboxing video clearly and completely from beginning to end as proof and a requirement for the claim to the courier. Without a clear unboxing video, we cannot process your report.
Items purchased cannot be exchanged or returned.
CS Amare Crystal Indonesia can be contacted Here.
All orders placed on this website will be shipped via the J&T courier service.
In the event of loss during transit, or if items arrive incomplete or damaged, please contact us immediately within a maximum of 3 days in receipt. Buyers are required to provide a clear, continuous unboxing video—filmed from start to finish—as proof and to meet the requirements for filing a claim with the courier. We cannot process your report without a clear unboxing video.
Purchased items cannot be exchanged or returned.
You can contact Amare Crystal Indonesia Customer Service here.